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Please note that our repair and spare parts service remain temporarily suspended following the initial restrictions imposed by the covid19 pandemic. We will begin a phased re-opening when we have the staff and facilities available to safely return to work.
Please do not attempt to return your watch to us until we have advised that we are able to securely receive it.
At present, you will not be able to create any service requests or place any parts orders on this website until we can safely re-open.
We will publicise any changes on this website and If you require further information please email service@citizenwatch.co.uk where our working from home team can advise you further.
Existing customer? Please login to your Citizen Service Centre account.