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Please note that following the restrictions caused by the covid19 pandemic we have begun a phased re-opening of our service centre, you will now be able to use this site to create a service request to include with your watch when returned to us.
Please be aware that due to working practices and reduced staffing levels repair lead times are currently expected to be longer than usual.
Our parts website is also now fully operational and we will be working to ship all parts orders, where stock is available, within 2-3 working days.
We will publicise any changes on this website and If you require further information please email service@citizenwatch.co.uk where our working from home team can advise you further.
Existing customer? Please login to your Citizen Service Centre account.